Now, more than ever, is the time to listen to the end customer. The customer journey is a concept that many companies already discuss on a daily basis. Pauli Beirad from ZetaDisplay Finland explores how to increase customer insight and how this in turn can be used in the development of Digital Signage concepts and services. Service design is not new, but in a relatively short space of time it has…
This Article was first published by Zeta Display.
